Maintenance KPIs are a reflection of your goals as an organization. Your key performance indicators (KPIs) should reflect what you value and what you are working towards. Maintenance organizations need to measure themselves against a set of standards to determine if operational goals are being achieved. Those metrics could be applied against department-based targets, company standards, or even world-class maintenance benchmarks. Goal-driven KPIs provide critical and immediate feedback on the progress, or lack thereof, made toward process improvements. You can track as many KPIs as you like, but the “key” in KPIs speaks to focusing on those factors most mportant to the business. It’s essential that what you’re tracking is actually fundamental to organizational success.
You don’t need a KPI for everything. You still have access to all your periodic reports and the deeper information required to make critical maintenance business adjustments. With that thought in mind, you may consider limiting KPIs to those currently most meaningful. KPIs should not be static. Rather you should rotate different KPIs in and out as goals are met and business objectives change. Don’t fall into the trap of displaying old KPIs just because they look good on your reports or dashboard!
To enable delegates to have an overall insight into the goal of Maintenance, the performance management, the requirements to achieve maintenance cost-effectiveness, understanding the fundamentals of maintenance data, and defining the balanced scorecard.
In parallel, the essential maintenance performance measurement where the cost of the common element of the equipment life cycle and related elements to complete the maintenance dashboard.