Talent Management for Employee Engagement during the COVID 19 Pandemic

This web-based masterclass examines talent management in the tough times that result from the COVID 19 pandemic. In these times, the nature of talent—and of management—has been reshaped by the need for many workers to stay at home and the need for many managers to be separated physically from those they oversee. It calls for new skills from workers and new skills from managers to thrive in this new world of mandatory shutdowns, lockdowns, and limited travel internationally and domestically. It thus calls for new interpretations of what talent means and how to implement talent management by recruiting and selecting the best people, developing the best people, engaging and deploying the best people, and retaining the best people. The best people doing work-from-home may be quite different from those who thrive in the social settings of a bygone era because workers must have better technology skills if they are to work from home in isolation in ways quite different from the past.

Top Learning Objectives

Upon completing this program, participants will be able to:

  • Define talent, talent management, and employee engagement
  • Describe how to manage talent in tough times and during crises
  • Review talent management in light of new labor market conditions
  • Examine traditional talent management and how traditional views can be used as a launch point to create new approaches to talent management and engagement

Who Should Attend?

This Program is for line managers, middle management and senior level executives with the responsibilities for Recruiting, Developing and Retaining Staff. The job titles includes:

  • HR Managers
  • HR Practitioners
  • Training/talent/learning professionals
  • OD practitioners
  • Talent development practitioners
  • Operating business line managers

Trainer's Background

The trainer operates a full-service consulting company that specializes in succession planning. He is also a Professor of Learning and Performance in the Workforce Education and Development program, Department of Learning and Performance Systems, at The Pennsylvania State University, University Park campus. In that capacity, he heads up a top-ranked graduate program in learning and performance. He has authored, co-authored, edited, or co-edited 300 books, book chapters, and articles—including 64 books. Before arriving at Penn State in 1993, he had 20 years of work experience as a Training Director in government and in business. As a consultant he has worked with over 50 multinational corporations–including Motorola, General Motors, Ford, and many others. In 2004, he earned the Graduate Faculty Teaching Award at Pennsylvania State University, a single award given to the best graduate faculty member on the 23 campuses of the Penn State system. His train-the-trainer programs have won global awards.


His recent books include The Essential HR Guide for Small Business and Start Ups (Society for Human Resource Management, 2020 in press); Winning the Talent Wars Through Neurodiversity (Taylor & Francis, 2020 in press); Increasing Learning and Development’s Impact Through Accreditation (Palgrave, 2020); Workforce Development: Guidelines for Community College Professionals, 2nd ed. (Rowman-Littlefield, 2020); Human Performance Improvement: Building Practitioner Performance, 3rd ed. (Routledge, 2018); Innovation Leadership (Routledge, 2018); and many more.

Companies he has helped include:

  • Ford Motor Company
  • US Postal Service
  • Bank Negara Malaysia
  • Motorola University,
  • Citigroup
  • Singapore Tourism Board
  • Ministry of Finance
  • Airport Transport Authority of Bangkok
  • Sri Lanka Telecom
  • Information Ministry of Republic of China
  • DST Group
  • Sony
  • Excelcomindo
  • Anglo Platinum
  • Hewlett-Packard University
  • Civil Service College

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“[The trainer] is very knowledgeable in HR practices. He gave us lots of practical tools in talent management that are useful for implementing TM strategies in my company.”

Zurich Insurance Group
Manager – Corporate Training, HR