Advanced Product Innovations for Retail Banking and Financial Services

Selective focus point on Credit card background - Vintage effect style pictures
27th - 29th May 2019 | Johannesburg, South Africa
  • Discover best practices in the product development process
  • Analyze the design of the product development process and identify fundamental problems
  • Understand the key skills required to be an effective financial services product developer
  • Consider the importance of innovation in today’s disrupted financial services and business environment
  • Recognise the importance of incorporating an ‘end to end’ customer experience and the impact of the product life cycle when developing products
  • Master examples of leading edge financial services products – fintech/insuretech – from around the globe
  • Learn how to harness the principles and practices of risk management to improve your product development process and outcomes
  • Comprehend the crucial role of the ‘front end of innovation’ as the starting point for bringing successful products to market
  • Practice the innovations in financial services products with your fellow attendees

The entire banking and financial services industry is undergoing drastic change. Innovation in technology, increased regulations and expansion of digital channels have integrated to present a challenging time for the banking and finance industry. In this environment of change, companies will need to adapt to rapidly changing events on the ground or they will find themselves left behind in the increasingly niche market positions.

Tremendous innovation is happening across world. Whether it is the advent of the ‘peer to peer’ financial services, startups that use the power of 340 million tweets each day to predict movements in the stock market or designing wealth management platforms that are indistinguishable from social media, the nature of banks and financial services products are rapidly changing and evolving in profound ways that we are now only beginning to understand. There are additional challenges beyond simply introducing a competitive product to market. The requirements for innovation and due regard for customer experience means that now, more than ever, product development means developing an end-to-end customer experience, not just ‘the product’. And the impact of new technologies, in particular social media and mobile technology, are profoundly redefining the form and function of financial services products, as well as redefining what it means to be truly innovative.

Salvo Global’s 3-day masterclass considers product development for banking and fi nancial services companies in the light of the increasingly disruptive forces that are reshaping the global financial services landscape. This course will help delegates adapt and tailor their product in this rapidly changing market. They will be capable of tackling the challenge of new technologies, economic uncertainties, increase of completion and demanding customers by introducing proven key product management concepts and strategies that can only be acquired by attending this masterclass.

By the end of this masterclass, delegates will gain an appreciation and knowledge of a range of better practice concepts and techniques that will assist them in developing and managing innovative product development campaigns for their organizations. They will be able to:

  • Develop an appreciation of the key skills of Product Managers
  • Gain a valuable insight into global best practice
  • Learn the key success factors that all those involved in product development must understand
  • Understand the 5 key stages of product development
  • Command the drivers of product profitability
  • Understand how fintech/insuretech and broader influencers such as social media are increasingly redefining the features and benefits of insurance products
  • Use a series of powerful models and resources that will assist them in their product development process
    Join a group of like-minded product development professionals for ongoing professional

This workshop is designed for Sr. Vice Presidents, Vice Presidents, General Managers, Heads of Departments, Managers and Senior Executives directly responsible for:

  • Product Development
  • Product Marketing
  • Pricing & Distribution Management
  • SME Banking
  • Consumer Marketing
  • Retail Banking
  • Islamic Banking
  • Retail Credit
  • Cards & Wealth Management
  • Insurance Product Management
  • Life Insurance Product
  • Non-Life Insurance Product
  • Key Account Management
  • Strategic Planning
  • Commercial Marketing
  • Sales and Marketing
  • Corporate Planning
  • Market Research
  • Business Management
  • Revenue Management
  • Market & Business R&D
  • Research Units
group rate


Please leave this field empty.


Please leave this field empty.

Please leave this field empty.

No. of Delegates

sidebar without calculator




All information regarding the event will be listed on our event brochures. It contains all the necessary information such as the Investment Fee, Full Course Agenda, Top Learning Objectives, Trainer’s Profile, and more. You may request for an event brochure by:

a. Signing up on the Request for Brochure form located at the Event Page

b. Leaving a message to Sally via Salvo’s Support Message Box.

c. Sending an e-mail to

You will be required to provide details such as your Name, Organisation, Corporate E-mail Address, Contact Number, and Country of Origin.

The exact hotel location will be made known to all delegates privately approximately 1 month prior to the commencement date. We do have preferential corporate rates at the event hotels. Interested parties may inquire at or request for the event brochure. Delegates who have confirmed their participation with us will be contacted by our team as soon as a venue is finalised. Usually, we hold all our events in 5 star hotels based in the city centre.

Salvo typically provides a 10% discount from the original investment fee per delegate should a company send 3 or more delegates to attend the course. Specific discounts may differ for respective programs so please email for further confirmation on the exact discount.

Aside from the group discount mentioned above, Salvo offers a special Early Bird Discount once a new event is released. However, delegates must register as soon as possible since the special rate will only be available for a limited time.

The Investment Fee will cover all the course documents and materials that will be used during the training, as well as luncheons and coffee breaks during the training program. The Investment Fee does not cover the travel and accommodation expenses of the delegates, however, we can assist you by providing details on the estimated cost for both. The Investment Fee is also exclusive of tax. Taxes are to be borne by the delegate’s organisation.

Once you receive a copy of the event brochure, complete the registration form which is located on the last page and send it back to us. Upon receipt of the completed registration form with authorization, we will proceed to block the seat(s) on our system for your organization. Thereafter, the invoice will be sent out by our Finance team for processing of payment. 

Your payment can be made via Telegraphic Transfer or via Credit Cards through American ExpressMasterCardVisa or DinersBank charges and local withholding tax are to be borne by the registrant.

Full payment should be made within TEN (10) WORKING DAYS upon receipt of invoice.

Aside from the knowledge that our expert trainers are imparting, a Certificate of Completion will be issued to all delegates completing a minimum of 90% of the total hours of the course. Some of our events offer takeaways and free consultation after the course. It varies from programs to programs.

You will receive a pre-course questionnaire upon successful registration. Kindly state your specific concerns and issues on this questionnaire and send it back to us, as this will be consolidated and forwarded to the trainer during the formulation of the course agenda. Alternatively, you can also email us at regarding your concern so we can be in touch to ensure that your concerns is addressed asap.

The registration form carries at least a 50% cancellation liability 6 weeks prior to the commencement date of the event after a signed sales resignation contract has been received by Salvo. If we are notified less than 2 weeks prior to the commencement date of the event, full cancellation fees is applicable.

With that said, we do understand that last minute changes do occur in organizations due to last minute change in schedule, job requirements etc. As such, please contact us soonest at so we can assist in the best way forward for any changes.

Our events can be customised into in-house training programs for your organisation. Email us at to find out more information about in-house trainings.